Facilities management is a vital organisational role that brings together people, spaces, and processes within the built environment. Its primary aim is to efficiently deliver support services while enhancing the well-being of individuals and boosting the overall productivity of the core business.

FM outsourcing includes managing the maintenance of your premises to ensure your staff have all of the essential elements they need to carry out their roles effectively. You can outsource a single service or find a total fm solution.

FM outsourcing may lead to a leaner, more efficient organisation that can concentrate on its core business.

FM outsourcing involves delegating the management of your premises' maintenance to ensure that your staff have all the necessary resources to perform their roles efficiently. You can choose to outsource a single service or opt for a comprehensive facilities management solution.

By outsourcing, organisations can become leaner and more efficient, allowing them to focus on their core business activities.

Visit our Services page to explore the wide range of solutions we offer. If there's something specific you need that isn't part of our core services, we can likely meet your requirements, depending on the size of your overall FM contract. Whether by bringing the service in-house or collaborating with our trusted specialist sub-contractors, we'll ensure you receive the support you need.

At Deakin's Group, we provide a variety of facilities management contracts tailored to meet the unique needs of our clients. From single-service agreements to fully integrated FM solutions, we work closely with businesses and organisations to deliver the right level of support.

Whether it's ongoing maintenance, refurbishment projects, or a complete facilities management package, our flexible contracts are designed to add value and ensure the smooth running of your operations.

Deakin's Group offers facilities management and construction services to suit a wide range of needs.

Our services can be provided as:

• A standalone solution for larger organisations with multiple sites

• A bundled package combining two or more services

• A fully integrated facilities management solution, offering a single point of contact for all your management and maintenance requirements.

• Our flexible approach ensures that we deliver the right level of service for your organisation.

A single service provider focuses on delivering one specific type of service. At Deakin’s Group, we generally take on large-scale single-service contracts. If you require something straightforward, such as a basic cleaning service, we may not be the best fit for your organisation.

Our expertise lies in delivering comprehensive, specialised solutions that add real value to your facilities management needs.

A bundled service provider offers two or more related services as part of a single package. At Deakin's Group, we provide bundled services to clients across various sectors, including commercial and public organisations. This approach streamlines your facilities management by combining essential services into one cohesive solution, tailored to meet your specific needs.

An integrated or total facilities management (FM) provider delivers a comprehensive range of services, either directly or through trusted subcontractors. This approach reduces management complexity and overhead, allowing for a more streamlined FM experience. At Deakin's Group, we develop and train multi-skilled teams to provide services that align perfectly with your business model, ensuring efficiency and consistency across all aspects of facilities management.

We can help you reduce costs by creating and managing a more efficient team, both on-site and off-site. However, since every contract is unique, the actual savings will vary based on the specific services you choose, the agreed-upon service level agreements (SLAs), and how your current facilities management service is structured.

For a more detailed breakdown of potential savings and a projected return on investment, we recommend scheduling a meeting with one of our consultants. Providing detailed information at the start of discussions will help us maximise your cost savings.

While cost savings are a significant advantage, many of our clients highlight the freedom from day-to-day management as the greatest benefit. By outsourcing facilities management, you can focus on strategic initiatives while enjoying a more efficient and streamlined service.

Additional core benefits include:

• Access to specialised expertise

• A single point of contact for all your needs

• Enhanced procurement processes for asset refreshes

• Improved management of existing resources

• Increased staff retention and satisfaction

Yes, you can retain your current suppliers as part of your contract with us, provided they meet our Pre-Qualification Questionnaire (PQQ) standards, including certifications such as ISO 14001, ISO 9001, and OHSAS 18001. However, we often find that using Deakin's Group’s in-house resources or our approved suppliers with negotiated rates can be more cost-effective than maintaining existing supplier relationships.

Performance is managed through the establishment of Key Performance Indicators (KPIs) agreed upon during the contract setup. Deakin's Group is regularly evaluated against these KPIs through scheduled performance reviews. Additionally, we conduct frequent audits of our services and utilise an in-house system to accurately capture and analyse performance data.

The duration of a contract depends on your specific needs. Typically, commercial contracts range from 2 to 5 years. However, we also offer shorter one-year contracts and longer agreements, including up to 30 years under PFI and LIFT schemes.

We generally recommend longer contract periods. They often come with preferential pricing and protect you from frequent price increases. For Deakin's Group, longer contracts allow us to provide more strategic value and deliver a better return on investment for your organisation.

At Deakin's Group, we work closely with our clients to tailor each contract to meet your specific needs. If you wish to make changes, you can discuss them directly with your management team at any time during the contract period. Alternatively, you can submit requests through the formal change request process outlined in your contract. We are committed to accommodating your needs and ensuring the contract remains aligned with your requirements.

Yes, Deakin's Group offers out-of-hours support tailored to your needs. Our facilities management contracts can include resources for weekends, bank holidays, and even 24/7 service with strict SLAs if required. Our service desk operates around the clock, and we have a dedicated rota of technical staff available to handle any out-of-hours service needs.

At Deakin's Group, our senior management team operates from our central office in Buckshaw Village, Chorley, Lancashire, ensuring rapid, streamlined decision-making. As a family-owned business, we are dedicated to long-term goals and client objectives rather than short-term shareholder interests.

Unlike large PLCs, we focus on investing in our business and community rather than being driven by acquisitions or shareholder demands. Our profits are reinvested into the business or directed towards charitable initiatives, reflecting our commitment to ethical practices.

We are renowned for our client-centric approach, providing services that prioritise your needs and regulatory compliance. Our compliance-first strategy ensures that all facilities management work adheres to a practical duty of care framework.

Deakin's Group offers dependable, year-round support with 24-hour service every day of the year. Our extensive experience across public and private sectors allows us to manage your properties efficiently and cost-effectively.

Financially stable and backed by a strong forward revenue stream, Deakin's Group provides the reassurance and reliability needed for your facilities management needs.